This Privacy Notice for JL Castro Flooring Services LLC (“we,” “us,” or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at jlcastroflooringservices@gmail.com.
This summary provides key points from our Privacy Notice. You can find more details about any of these topics by using the table of contents below.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you request a flooring quote, submit a contact form, respond to our advertisements, or otherwise contact us.
The personal information we collect may include the following:
Sensitive Information. We do not process sensitive personal information.
Payment Data. If you choose to make a payment, we may collect data necessary to process the payment, such as your payment instrument number and associated security code. All payment data is handled by our payment processor. We do not store full payment card information on our systems.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
In Short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate our Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services.
The information we collect includes:
In Short: We may collect limited data from advertising platforms and other outside sources.
We may receive information about you from Meta Platforms, Inc. (Facebook/Instagram) when you interact with our advertisements or complete a lead form on those platforms. This information may include your name, phone number, email address, ZIP code, and any details you provide in the lead form.
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, including:
In Short: We may share information in specific situations and with the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. The categories of third parties we may share personal information with include:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. These technologies help us maintain security, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers — including Meta Platforms, Inc. — to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements tailored to your interests.
To the extent these tracking technologies are deemed to be a “sale” or “sharing” (including targeted advertising) under applicable US state laws, you may opt out as described in Section 10.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). Lead contact information is generally retained for up to 24 months.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or securely store and isolate it from further processing until deletion is possible.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at jlcastroflooringservices@gmail.com.
In Short: You may review, change, or request deletion of your information at any time.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the details provided in Section 13. Please note that this will not affect the lawfulness of the processing before its withdrawal.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by replying “STOP” to the SMS messages that we send, or by contacting us using the details provided in Section 13. You will then be removed from the marketing lists. However, we may still communicate with you to send service-related messages that are necessary for the administration of your account or service requests.
Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Services.
If you have questions or comments about your privacy rights, you may email us at jlcastroflooringservices@gmail.com.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
Global Privacy Control: We recognize and honor Global Privacy Control (GPC) signals. If you use a browser or extension that supports GPC, we will treat this as a valid request to opt out of the sale or sharing of your personal information for targeted advertising purposes under applicable state privacy laws. For more information about GPC, visit globalprivacycontrol.org.
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Georgia, Texas, Virginia, or other states with applicable privacy laws, you may have the right to request access to and receive details about the personal information we maintain about you, correct inaccuracies, get a copy of, or delete your personal information.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, email address, phone number, IP address, ZIP code | YES |
| B. Personal information (CA Customer Records statute) | Name, contact information, financial information | YES |
| C. Protected classification characteristics | Gender, age, demographic data | NO |
| D. Commercial information | Transaction information, purchase history | NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or other network activity | Browsing history, interactions with our ads and website | YES |
| G. Geolocation data | Device location | NO |
| H. Audio, electronic, or visual information | Images, audio, video recordings | NO |
| I. Professional or employment-related information | Job title, work history | NO |
| J. Education information | Student records | NO |
| K. Inferences from collected information | Profiles about preferences and characteristics | NO |
| L. Sensitive personal information | NO |
We will use and retain the collected personal information as needed to provide the Services or for:
You have rights under certain US state data protection laws. These rights include:
To exercise these rights, you can contact us by emailing us at jlcastroflooringservices@gmail.com or by calling (404) 985-1195, or by referring to the contact details in Section 13.
We will honor your opt-out preferences if you enact the Global Privacy Control (GPC) opt-out signal on your browser.
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request.
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at jlcastroflooringservices@gmail.com. We will inform you in writing of any action taken or not taken in response to the appeal. If your appeal is denied, you may submit a complaint to your state attorney general.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please submit your request in writing using the contact details in Section 13.
SMS Communications: By providing your phone number and opting in — including through any contact form, quote request form, or Meta (Facebook/Instagram) lead advertisement associated with JL Castro Flooring Services LLC — you consent to receive SMS text messages from us, including appointment reminders, follow-up messages, and promotional communications related to our flooring services.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for assistance. You may also contact us at jlcastroflooringservices@gmail.com or call (404) 985-1195.
Phone numbers collected for SMS communications are never shared with third parties for marketing or promotional purposes.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Last Revised” date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
If you have questions or comments about this notice, you may email us at jlcastroflooringservices@gmail.com or contact us by post at:
219 Mathews Sole MBR Cir SE
Marietta, GA 30067
United States
Phone: (404) 985-1195
Email: jlcastroflooringservices@gmail.com
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.
To request to review, update, or delete your personal information, please contact us at jlcastroflooringservices@gmail.com or call (404) 985-1195. We will respond to your request within 45 days.
